UX247 Product Leader Interviews: with Phil Hornby

In this insightful interview, Paul Blunden of UX247 explores the multifaceted world of product management with Phil Hornby, a seasoned coach and trainer in the field. Part of UX247's Product Leadership Series, the conversation delves into the evolution of product management roles, distinctions between product managers, owners, and strategists, and how organisational context influences these functions. Phil shares invaluable insights into continuous discovery practices, prioritisation frameworks, and the critical interplay of customer-centricity and business value.

The dialogue also touches on the challenges of product leadership, such as balancing strategic vision with tactical execution, navigating organisational politics, and the importance of developing soft skills for influence and collaboration. Phil’s perspective on coaching as a means to elevate individuals and teams, rather than just address deficiencies, adds depth to the discussion. The potential impact of generative AI in augmenting, rather than replacing, the product manager's role rounds out this engaging conversation. Whether you're a product leader, designer, or researcher, this episode is packed with actionable takeaways and thought-provoking perspectives.